Help center
Frequently asked questions
Reliable USA RDP, easy renewals, and a 24-hour no-questions refund.
Getting started
What is Remote Desktop Protocol (RDP)?
RDP is Microsoft’s remote access protocol. It lets you open a full Windows desktop hosted in a data center from your laptop, phone, or another PC.
What do I receive after buying MZ RDP?
You get a USA-hosted Windows remote desktop with connection details delivered through your billing.mzrdp.com account after payment is confirmed.
How fast is delivery after payment?
Most orders are fulfilled quickly after payment clears. During peak periods provisioning can take longer. If details are delayed, email support@mzrdp.com or open a ticket with your invoice ID.
Reliability & renewals
How reliable are MZ RDP desktops?
We focus on stable USA hosting for everyday remote work and always-on sessions. If something platform-side breaks, contact support and we will prioritize recovery.
How do renewals work?
Renew from billing.mzrdp.com before the due date to keep the same USA desktop online without re-setup.
Where are the servers located?
MZ RDP currently focuses on United States hosting only.
What is not allowed?
Illegal activity, phishing, spam infrastructure, DDoS/hacking tools, abusive mining loads, and similar harmful workloads are prohibited. See /tos.php#div5 for details.
Billing, refunds & support
Do you offer refunds?
Yes. We offer a 24-hour no-questions-asked refund from delivery. Email support@mzrdp.com or open a ticket within 24 hours.
Where do I manage invoices and renewals?
Everything account-related is handled at billing.mzrdp.com — invoices, services, password resets, and tickets.
How do I contact support?
Email support@mzrdp.com, use the Contact page, or open a ticket in the client area. Office: Barket Market, Garden Town, Lahore 54000.