Terms of service
Last updated: October 2026
MZ RDP provides United States Windows remote desktop services for lawful business and personal use. By purchasing or using our services, you agree to these terms, our privacy policy, refund policy, service policy, and acceptable use rules.
1. Lawful use only
You may not use MZ RDP to store, transmit, or distribute content that violates applicable law, including copyright infringement, fraud, harassment, or unauthorized access to third-party systems.
2. Account responsibility
You are responsible for keeping login credentials secure, for activity performed under your account, and for maintaining accurate billing information in the client area.
3. Service delivery
After successful payment, we provision your USA RDP and provide connection details through billing.mzrdp.com or email. Delivery is usually fast; timing can vary during peak demand or payment review.
4. Availability
We aim for high uptime on USA infrastructure. Planned maintenance or upstream network events may temporarily affect access. Extended outages caused by our platform may be addressed with service credits at our discretion.
5. Suspension & termination
We may suspend or terminate service without refund for Acceptable Use violations, unpaid invoices, abuse toward staff or other customers, or activity that threatens platform stability.
6. Changes
We may update plans, pricing, and these policies. Continued use after updates constitutes acceptance of the revised terms.
Privacy policy
How MZ RDP handles personal information
1. Information we collect
When you register, purchase, or contact us, we may collect name, email address, billing details, support ticket content, and technical logs such as IP address and browser data needed to operate the service securely.
2. Why we use it
We use this information to deliver RDP services, process payments through our billing platform and payment providers, provide support, prevent fraud/abuse, and meet legal obligations.
3. Sharing
We do not sell personal data. We may share limited information with payment processors, infrastructure providers, and professional advisors only as needed to run the business or comply with law.
4. Security
We use reasonable technical and organizational safeguards, including encrypted transport (HTTPS) for our websites. No online service can guarantee absolute security.
5. Retention & requests
We retain account and billing records as needed for operations and compliance. To review or request deletion of personal data where legally permitted, contact us via the client area or Contact page.
6. Contact
Privacy questions can be sent through Contact us or a support ticket at billing.mzrdp.com.
Refund policy
24-hour no-questions-asked refund
We want you to try MZ RDP with confidence.
1. 24-hour no-questions refund
You may request a full refund within 24 hours of service delivery, no questions asked. Email support@mzrdp.com or open a ticket in billing.mzrdp.com with your invoice ID.
2. After 24 hours
Refunds after the 24-hour window are reviewed case-by-case for verified platform faults we cannot remedy.
3. Non-refundable after the window / in abuse cases
- Requests made after 24 hours without a platform fault
- Violations of Terms or Acceptable Use
- Payment-processor or crypto network fees that cannot be recovered
4. How to request
Contact support@mzrdp.com or open a billing ticket within 24 hours of delivery. Include your invoice ID for fastest processing.
Service policy
How MZ RDP USA plans are operated
1. Reliability & renewals
MZ RDP USA plans are intended for dependable remote desktop use. Renew on time in billing.mzrdp.com to keep the same service running without interruption.
2. Resource fairness
Sustained abuse of CPU, memory, disk, or network that degrades the node may result in throttling, suspension, or a required plan upgrade.
3. Backups
Unless a backup product is explicitly included, you are responsible for backing up your own files and configurations.
4. Support scope
We support connectivity, account access, renewals, and platform issues. Application-specific consulting for every third-party program is not unlimited.
5. Communication standards
Abuse toward support staff can result in account closure without refund.
Acceptable use
Activities that are not allowed on MZ RDP
To keep USA nodes stable and lawful, the following are prohibited on all plans unless a written exception is granted:
- DDoS, flooding, port scanning, brute-force attacks, or intrusion tools
- Phishing, scam pages, carding, or credential theft
- Unsolicited bulk email / spam infrastructure
- Crypto mining or similar high-intensity background load
- Malware hosting, botnets, or traffic-abuse automation that harms third parties
- Using the service as an open proxy or anonymization exit for abusive traffic
- Any activity that is illegal under applicable law
Violations may lead to immediate suspension or termination without refund. If you are unsure whether a workload is allowed, ask support before deploying it.
If you do not agree with these policies, do not place an order.